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Thursday, October 11, 2012

Ugh! Computer Frustration...

With my new job at the Women's Lifestyle Magazine of Greater Kalamazoo, which I love, I was given an official email.

I don't know why, but this made me all giddy and official feeling.

It's the little things in my life that do this.

Except, I could not log in to my email for anything.

I set up emails at the library.  I help people continually on the computer.  I know enough to know I don't know much but I like to learn new things.  I am one of those weird people who would actually enjoy taking computer classes at the Apple store.  Seriously.

So I was frustrated I could not log on to the web page.  When I could log onto the web page, I could not log into my email.  I sheepishly had to ask my editor for help.  I received a password different then the one I had been using.

I finally logged in.

I cheered. Literally.

Because I have been swamped busy (hugest understatement, those words there), I went in early to work at the library to get a feel of my new email host and work on my signature and screen look - you know, fun things like that.

I am one of those crazy change passwords type people too.  So I changed the password of the new email.

And promptly was locked out of my email.

The photo I used in this post - not emotional enough.  There was no "if you forgot your password link" or anything.  When Alicia arrived at work and I had to put my computer away after typing in my password any way I could have thought I would have ever miss-typed it - twice, because you have to type it twice - I was very near tears and rattled off my problem to Alicia who, of course, could not help me but was sympathetic.

When Alicia asked me to help someone on the computers, I groaned in pain.  My computer had had to be rebooted twice already and my frustration at not getting into my own email was a heavy pit in my stomach.  But I felt a little more genius like when I figured out the patron's issue had got it fixed in no time flat.

Late that night, I pulled out my computer again and attempted to log into my work email.  I read up on the system to see that the administrator had to correct my mistake.  Unable to do more, I began an apology email to my editor.

I was trying to figure out the best way to portray my embarrassing situation, along with feeling the guilt over knowing one of those who help me was trying to be away from work on an extra special family time when I decided to try to log on...just one more time.

I used my originally given password...and it logged me on.

To say I was joyful would be an understatement.

My husband, who had just arrived home from Bible Study, took one look at me and said, "You figured out your email, didn't you?"

Yes, yes I did.

I don't know how it worked, I am nervous I'll lock myself out again, but sheesh, in this moment, it sure feels great.

And yes, I have logged on to it about five times today just to make sure I can. 

Anything like this happen to you before?  How did you handle it?


Joanna said...

I once left the cap-lock on and got booted out of everything and had to make a bunch of phone calls to get passwords reset.

Chocolate - it solves everything emotional. :)

Erica said...

Ha! Sorry this was so frustrating for you. For the record, you cannot change the password. The admin (my brother, Dustin) needs to be able to access the accounts at all times (though doesn't as a matter of practice)so he makes all changes to passwords, etc. I can't change mine either! :)